FAQ

Renting party supplies from our business is a convenient process. Start by browsing our extensive inventory of party rental items, including tables, chairs, linens, decorations, and more. Once you've selected the items you need for your event, add them to your cart and proceed to checkout. Specify the date of your event and delivery location, and we'll arrange for the items to be delivered to your doorstep or event venue. After your event, simply pack up the items and use the provided return label to send them back to us. We'll take care of cleaning and maintenance, so you can focus on enjoying your party.

In the event that party rental items are damaged or stained during your event, please inform us as soon as possible. Our team will assess the extent of the damage or staining, and you may be charged for any necessary repairs or replacements. We recommend reviewing our rental agreement for specific terms and conditions related to damage and stains. We understand that accidents can happen, and we appreciate your timely reporting of any issues to help us ensure the quality of our rental items.

Yes, you can make last-minute additions or changes to your party rental order, subject to item availability. If you realize you need additional items or want to modify your order, please contact our team as soon as possible. We'll do our best to accommodate your requests and update your order accordingly. Keep in mind that last-minute changes are subject to availability, so it's a good practice to reach out to us well in advance of your event to ensure that we can meet your requirements. We're here to help you create the perfect party setup.

Privacy Policy for Rogue Motions Party Rental and SFX

Last Updated: 12th December 2023.

At Rogue Motions Party Rental and SFX ("us," "we," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

We may collect both personally identifiable information and non-personally identifiable information:

• Personal Information: This may include your name, contact information, email address, and other relevant details necessary for our services.
• Payment Information: When you make a transaction with us, we may collect payment information, including credit card details, to process your payments securely.
• Usage Information: We may gather information about your interaction with our website, such as your IP address, browser type, and pages visited, to improve our services and enhance your experience.

2. How We Use Your Information:

We use the collected information for the following purposes:

• To provide and maintain our services.
• To process your transactions and send you invoices and receipts.
• To communicate with you about your orders, inquiries, and updates.
• To improve our website, services, and customer experience.
• To comply with legal obligations.

3. Information Sharing and Disclosure:

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except for the following purposes:

• Service Providers: We may share your information with third-party service providers who assist us in delivering our services.
• Legal Compliance: We may disclose your information when required by law or to protect our rights and comply with legal processes.

4. Security: